Shipping & Returns If for any reason you are not satisfied with your purchase, we will repair or replace same purchased item or items. Items must be returned in same condition and packaging as received. We can not be responsible for damages from shipping, we are not responsible for return shipping charges. Please check product / products for damage from shipper and file appropriate claim with shipper for damages, also contact us immediately. If damage has occurred AND you do not file appropriate paperwork in a timely manner, neither SignsSeen or SignsSeen's parent Fountainpoint Distribution can be held responsible for reimbursement. You are our customer, and we will work VERY hard with the trucking company to get your problem resolved. But, if you fail to make us aware OR to file the paperwork with the trucking company, we have very limited help we can provide you, our customer. We can not issue refunds on custom orders. We can not issue refunds unless approved by SignsSeen.com. Please allow 5 - 7 business days for delivery on most items, Portable signs deliver in 2 - 6 weeks depending on signs ordered. Due to the limitations of our warehouse, many items can only be shipped within the continental US. Although most items can also be shipped to Canada, the buyer is responsible for all GST charges at the time of delivery. Deliveries outside the 48 US states are not a part of the "free shipping" offer. Large outdoor pylon, channel letters and digital signs deliver in 6 - 10 weeks. When payment by check or money order add 5 - 10 days to shipping times. *We reserve the right to cancel any order at any time for any reason we deem necessary. In cases when order is cancelled by Signs Seen, we will issue a refund payment. See Terms. Questions, please contact us,
Phone 614-543-1397 |
